Frequently Asked Questions

If you can't find the answer to your question here, please contact me and hopefully I can help you.

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To search our faq's click the spy glass over on the right hand side.

What is Your Returns Policy?

CB does accept returns as long as they are in the same condition as they went out, all items are photographed before they are sent out. You can read our returns policy if you follow this link... Returns Policy



What is Your Privacy Policy?

In short: any information that CB collects from it's customers is completely safe and will not be giving away to anybody, you can read our full privacy policy by following this link... Privacy Policy



What are Your Shipping Times?

Once payment has been received and cleared, your purchase will be shipped within two days by Royal Mail 2nd class post which will take approximately another couple of days to reach it's destination depending on Royal Mail. Shipping/Returns



What Happens if I Don't Receive My Parcel?

If you don't receive your parcel, please contact me and I will look into it.



Do You Accept Credit Cards

Yes we do accept credit cards, you will see how you can pay by card at checkout.



Can I Order A Bag With My Name On?

This is something that I will be adding to our site in the near future.